Privacy and Cookie Policy – Mil-tek Australia

Last updated: June 16, 2026

1. Data Controller

Mil-tek Danmark A/S is the primary controller of personal data collected and processed through this website.

Mil-tek Danmark A/S

Torstedvej 4-8

6990 Ulfborg

Denmark

CVR No.: 26889855

Phone: +45 96 75 82 06

E-mail: info@miltek.dk

Website: www.miltek.dk

This Privacy and Cookie Policy reflects the requirements of the EU General Data Protection Regulation (GDPR) for processing activities carried out by Mil-tek Danmark A/S and, where applicable, the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

If you have any questions regarding this policy or our processing of personal data, please contact us using the details above.

Cookie Policy

2. What Are Cookies?

Cookies are small text files stored on your computer, tablet or mobile device when you visit our website.

Cookies are used to:

• ensure the website functions properly
• remember your preferences and settings
• analyse website usage
• improve the user experience
• measure the effectiveness of marketing activities

We use both first-party and third-party cookies.

3. Cookie Consent

We use Enzuzo to collect, manage and document cookie consent.

When you first visit the website, you can choose which categories of cookies you wish to accept.

You can change or withdraw your consent at any time through the “Cookie Settings” link available on the website.

4. Types of Cookies

Necessary Cookies

These cookies are necessary for the website to function properly and cannot be disabled.

They are used for:

• website security
• consent management
• technical operation of the website

Preference Cookies

These cookies remember your choices and preferences to improve your user experience.

Statistics Cookies

These cookies help us understand how visitors use the website.

We use:

• Google Analytics 4

The purpose is to:

• analyse website traffic
• improve website functionality
• optimise the user experience

Marketing Cookies

Marketing cookies are used to measure the effectiveness of marketing activities and display more relevant advertising.

We use:

• Meta Pixel
• LinkedIn Insight Tag
• LinkedIn Lead Gen Forms
• Google Ads Conversion Tracking

These tools may collect information about your use of the website and interactions with our advertising activities.

5. Managing Cookies

You can change your cookie preferences or delete cookies through your browser settings at any time.

Please note that certain website functions may not work correctly if cookies are disabled or removed.

Privacy Policy

6. Website Usage

When you visit the website, we may process information about you.

This may include:

• IP address
• browser information
• device type
• operating system
• website usage data
• approximate geographic location

The purposes are to:

• operate and secure the website
• improve the user experience
• produce statistical analysis
• measure marketing effectiveness

Processing related to statistics and marketing cookies is based on your consent pursuant to Article 6(1)(a) GDPR.

Processing necessary for website operation, security, troubleshooting and protection is based on our legitimate interest pursuant to Article 6(1)(f) GDPR.

6A. Links to Third-Party Websites

Our website may contain links to external websites, partner websites, social media platforms or other third-party services.

This Privacy and Cookie Policy applies only to the Mil-tek website. If you follow a link to an external website, we recommend that you review that website’s privacy and cookie policies, as we are not responsible for their privacy practices or use of cookies.

7. Contact Forms and Enquiries

When you contact us through forms, email or telephone, we may process information you provide.

This may include:

• name
• company
• email address
• telephone number
• address
• details of your enquiry

The purposes are to:

• respond to enquiries
• arrange demonstrations
• provide quotations and information
• manage customer and business relationships

Processing is based on:

• Article 6(1)(b) GDPR
• Article 6(1)(f) GDPR

Data is generally retained for up to 24 months after the last documented activity unless a customer or contractual relationship requires longer retention.

8. CRM and Marketing Automation

Mil-tek Danmark A/S uses ActiveCampaign as the central CRM, newsletter and marketing automation platform for the international Mil-tek network.

Information may be processed when you:

• contact us
• complete forms
• request information
• download materials
• participate in campaigns or events
• subscribe to newsletters

The purposes are to:

• manage relationships with customers and prospects
• distribute relevant information
• follow up on enquiries
• improve communications
• analyse interest in products and services

Processing is based on Article 6(1)(a), 6(1)(b) and 6(1)(f) GDPR depending on the purpose.

We generally retain prospect and marketing contact information for up to 24 months after the latest documented activity unless an active customer or contractual relationship exists.

9. Newsletters

Newsletter subscriptions are voluntary.

We may process:

• name
• email address
• open and click data

The purposes include:

• product updates
• industry-related content
• company news
• event invitations
• marketing communications

The legal basis is consent pursuant to Article 6(1)(a) GDPR.

You may unsubscribe at any time using the unsubscribe link included in every newsletter or by contacting us directly.

Proof of consent may be retained for up to 2 years after unsubscribing.

10. Recipients and Data Processors

We may use service providers that process personal data on our behalf.

This may include:

• ActiveCampaign
• Enzuzo
• Google Analytics 4
• Google Tag Manager
• Google Ads
• Meta
• LinkedIn

Appropriate data processing agreements are maintained where required.

11. Local Mil-tek Partners

Mil-tek operates through a network of independent partners and franchisees.

Mil-tek Danmark A/S manages the website, digital marketing activities, analytics, CRM systems and centralised lead management for the international Mil-tek network.

When you submit an enquiry through this website, your personal data is initially collected and processed by Mil-tek Danmark A/S. The data may subsequently be shared with the relevant local Mil-tek partner to handle your request.

For visitors and customers located in Australia, enquiries may be shared with one of the following independent Mil-tek partners:

Mil-tek NSW + VIC + WA + SA + TAS

3 Tindal Rd

Tuggerah

NSW 2259

Australia

E-mail: operations@miltek.com.au

or

Mil-tek QLD + NT

Unit 1, 78-80 Eastern Road

Browns Plains

QLD 4118

Australia

E-mail: qld@miltek.com.au

Following receipt of an enquiry, the relevant Australian Mil-tek entity acts as an independent controller for quotations, sales activities, orders, deliveries, service activities, customer relationships and contractual obligations.

Processing carried out by the Australian entities may also be subject to the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

12. International Data Transfers

Personal data may be transferred between Australia, the European Economic Area and other jurisdictions.

We implement appropriate safeguards including:

• EU Standard Contractual Clauses (SCCs)
• EU-U.S. Data Privacy Framework where applicable
• other lawful transfer mechanisms

13. Profiling

Profiling may be used for marketing purposes where consent has been provided for marketing cookies or marketing communications.

Profiling may be used for:

• audience segmentation
• advertising targeting
• marketing performance measurement
• personalisation of communications and content

No automated decisions producing legal or similarly significant effects are made.

14. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected.

Typical retention periods:

Purpose	Retention Period
Contact forms and enquiries	Up to 24 months
CRM and marketing contacts	Up to 24 months after last activity
Newsletter subscriptions	Until unsubscribe
Consent records	Up to 2 years after withdrawal
Analytics data	Up to 26 months

15. Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse or alteration.

This includes:

• TLS encryption
• access controls based on need-to-know principles
• ongoing security updates
• internal privacy procedures

16. Your Rights

Subject to applicable law, you may have rights relating to:

• access to personal data
• correction of inaccurate information
• objection to certain processing activities
• withdrawal of consent where processing is based on consent

Where GDPR applies, you may also have rights relating to:

• erasure
• restriction of processing
• data portability

To exercise your rights, please contact:

info@miltek.dk

17. Complaints

If you believe that the processing of your personal data violates applicable privacy laws, you may lodge a complaint with:

Office of the Australian Information Commissioner (OAIC)

https://www.oaic.gov.au

You may also contact Mil-tek Danmark A/S regarding any privacy concerns.

18. Changes to this Policy

We reserve the right to update this Privacy and Cookie Policy from time to time.

The latest version will always be available on the website.